For shipping to all countries except the USA, we offer two types of shipping:
For shipping to Canada we also offer DHL Express on certain orders
For shipping to the USA, we offer four types of shipping:
This option ships using PostNL, the national postal service of The Netherlands. Once the package arrives in the US, the USPS take over the shipping. Orders can be tracked with the tracking tool found at www.usps.com.
There is no tracking available for this reliable, but slower shipping method. Packages ship with PostNL and then are handed over to the USPS and deliveries may take up to 30 days. This option is not always available, depending on what you are ordering and where you are shipping to.
Registered via NY:
Depending on which state you are shipping to, this option will be available in order to try and ensure that there are no delays to your package as it enters the US. Packages are shipped first of all with PostNL to a NY forwarding address and then, from there, shipped on to you. We will update you on the tracking once your order is shipped from the Netherlands and then again once it is forwarded from NY. Updates can take up to 24 hours because we work in different time zones around the world.
When you place an order in our web shop, you will automatically see the shipping options that are available, depending on your cart contents and the US state you are shipping to. For different states we use different methods.
Free Shipping from USA:
For customers ordering only our Mimosa hostilis Hidden Valley and/or Mexican MHRBs, we have also established a warehouse that will exclusively ship to our customers from within the US. This has the advantage of offering tracked shipping without having to pass through customs and a delivery time of only 3-4 working days. Orders will be shipped with USPS Priority mail. This service is available for Mimosa only orders. Any other products will need to ordered separately and will be shipped from the Netherlands.
Good to know:
All of our orders are packed and shipped discreetly with only the obligatory information such as shipping and return address on the outside.
Registered orders outside of Europe are sent with PostNL who hand your order over to the national postal service of your country. For instance in the US, packages are handed over to the USPS.
Registered orders within Europe are sent with DPD. Fast and trackable at all times.
Our Free shipping option is slow(er) but very reliable too. Estimated shipping time for outside Europe is between two to four weeks depending on postal flows.
For valuable orders we would advise choosing the Registered option.