Our carriers have informed us that the current global situation has meant that their standard processes are not running as normal. This means that it influences shipping and handling times at our postal partners and can cause some delays.
We have been reassured by our couriers, and also by our customers, that our packages are being delivered but we are not able to always monitor their progress, nor are we able to predict exactly how long they may take to reach their destinations.
At this point, all we are able to do is to ask for your patience and understanding. The herbs are blessed and will arrive.
Until the global situation stabilises and processes start to normalise, we are going to have to ask that you sometimes need to wait a little longer for your order to arrive.
We appreciate the obvious frustration caused by this situation. Please rest assured that we are committed to you receiving your order as quickly as possible and that we are monitoring the situation and adapting our shipping methods as required.
Thank you for your understanding
Love & Blessings from all at Waking Herbs