When you place an order in our web shop, you will automatically see the shipping options that are available, depending on your cart contents and the US state you are shipping to. For different states we use different methods:
Free shipping from USA:
This option ships using PostNL, the national postal service of The Netherlands. Once the package arrives in the US, the USPS take over the shipping. Orders can be tracked with the tracking tool found at www.usps.com.
Registered via NY:
Depending on which state you are shipping to, this option will be available in order to try and ensure that there are no delays to your package as it enters the US. Packages are shipped first of all with PostNL to a NY forwarding address and then, from there, shipped on to you. We will update you on the tracking once your order is shipped from the Netherlands and then again once it is forwarded from NY. Updates can take up to 24 hours because we work in different time zones around the world.
There is no tracking available for this reliable, but slower shipping method. Packages ship with PostNL and then are handed over to the USPS and deliveries may take up to 30 days. This option is not always available, depending on what you are ordering and where you are shipping to.
Your shopping cart will always show you the shipping options available for your order, depending on your cart contents and the shipping address you have entered.