Since Brexit we ship with Postnl to the UK. This former national postal company of the Netherlands hands parcels over to Royal Mail. We advise you to chose our registered shipping to be able to track your parcel. Due to British border formalities shipments take one to (in rare cases) three weeks to arrive.
Yes we can. For our customers in Europe using the registered shipping we can send to a DPD parcel shop nearby you. Please contact us if you would like to use this option.

December 2021

Our carriers have informed us that the current global situation has meant that their standard processes are not running as normal. This means that it influences shipping and handling times at our postal partners and can cause some delays. We have been reassured by our couriers, and also by our customers, that our packages are being delivered but we are not able to always monitor their progress, nor are we able to predict exactly how long they may take to reach their destinations. At this point, all we are able to do is to ask for your patience and understanding. The herbs are blessed and will arrive. Until the global situation stabilises and processes start to normalise, we are going to have to ask that you sometimes need to wait a little longer for your order to arrive. We appreciate the obvious frustration caused by this situation. Please rest assured that we are committed to you receiving your order as quickly as possible and that we are monitoring the situation and adapting our shipping methods as required. Thank you for your understanding Love & Blessings from all at Waking Herbs

We don't sell (ready made) ayahuasca as this is illegal. But we do ship plant material to Germany. Und ja, wir lesen und sprechen auch Deutsch, aber schreiben is etwas schwieriger.

Our registered orders are shipped with DPD and take a few days to arrive from the Netherlands.

You can expect to receive a used box when your order is shipped out, as we have deals with local shops to re-use their boxes. Our products are professionally packed in re-usable tins and plastic bags. We hope you re-use these materials. We try to minimise waste as much as possible. Plastics and paper are picked up for recycling and all the plant material goes in our garden. As we are aware that shipping these sacred plants across the globe costs energy we try to keep the weight of the parcels as low as we can. And of course we plant more sacred plants than we harvest.
You can expect your order to be packed in a mailbox, envelope or a bigger box with no reference to our website. Only carrying the obligatory things as addressee and sender. Basically it is just a very normal parcel which will draw no attention. Each order is packed the way we would like to receive it ourselves. With love and extra blessings for safe travels.
Most likely we do. However not all products to every country due to legislation of some of those countries. Check the product to see if we ship your favourite one to your country. We have many happy customers in the US, Canada, Australia and throughout Europe and Asia. We send every order with extra blessings for safe and smooth shipping. Please keep in mind that customs of some countries such as South Africa, Iceland and a few others can delay the orders.

We offer two types of shipping to countries other than the USA:

  1. Registered shipping:  This comes with tracking and is much faster than our Free shipping.
  2. Free shipping: For this service no tracking is available.  It tends to be half as quick as the registered shipping.
But hey, ... if you're not in a hurry and tracking is not important please feel free to use our reliable free shipping option.

Good to know

  • All your orders are packed and shipped discreetly with only the obligatory information such as shipping and return address on the outside.
  • Registered orders outside of Europe are sent with Postnl, a solid partner who hands your order over to the national postal company of your country. For instance in the US it will be USPS.
  • Registered orders to most countries within Europe are sent with DPD. Fast and trackable at all time. (for Greece, Switzerland and Norway we use Postnl)
  • Our Free shipping option is slow(er) but very reliable too. Estimated shipping time for outside Europe is between two to four weeks depending on postal flows.
  • For valuable orders we would advise the Registered option.
Of course it is possible to pick up an order in our warehouse in Haarlem, The Netherlands. We don’t have a shop, so you will have to make and pay your order online. Pick-up can only be done by appointment. We don't accept cash payments.
In normal times this is our message: The majority arrives within 10 days, but due to normal customs procedures and postal service schedules they can take up to 4 weeks outside Europe.We also offer REGISTERED shipping. These shippings are trackable and tend to be delivered faster than our free shipping. With Covid we see that parcels are all arriving. However some take 10 days others a lot longer. Please be assured that all parcels we are sending out do arrive.
We take pride in discreet shipping. You can expect a sturdy (recycled) box to ensure that the items you ordered reach you safe. EUROPE - Registered shipping We use DPD within Europe (except for Greece, Norway and Switzerland). DPD ships fast, very reliable and over the road with trucks. REST OF THE WORLD - Registered shipping For countries outside of the EU we use PostNL for registered shipping. We advise you to keep the weight below 2kg to have it travel quickly.
When you place an order in our web shop, you will automatically see the shipping options that are available, depending on your cart contents and the US state you are shipping to.  For different states we use different methods:
Free shipping from USA: We have a warehouse in the USA which ships a range of products for domestic orders. Amongst them: MHRB Hidden Valley Shipped from USA, MHRB Mexico Shipped from USA & MHRB Brazil Shipped from USA. Registered PostNL: This option ships using PostNL, the national postal service of The Netherlands.  Once the package arrives in the US, the USPS take over the shipping.  Orders can be tracked with the tracking tool found at Registered via NY: Depending on which state you are shipping to, this option will be available in order to try and ensure that there are no delays to your package as it enters the US.  Packages are shipped first of all with PostNL to a NY forwarding address and then, from there, shipped on to you.  We will update you on the tracking once your order is shipped from the Netherlands and then again once it is forwarded from NY.  Updates can take up to 24 hours because we work in different time zones around the world. Free shipping: There is no tracking available for this reliable, but slower shipping method.  Packages ship with PostNL and then are handed over to the USPS and deliveries may take up to 30 days.  This option is not always available, depending on what you are ordering and where you are shipping to.
Your shopping cart will always show you the shipping options available for your order, depending on your cart contents and the shipping address you have entered.