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No minimum order

Every customer is important to us. Whether you need 5 gr or 5kg, whether you want to spend $10.- or $100.-. So the good news is; we don’t deal with minimum orders, hurray!

Payment

We accept Credit Cards, Bank Transfers, Cash by registered mail, Sofort (DE), Giropay (DE), iDEAL (NL), Mistercash (BE), Postpay (IT) and cash when you pick up an order. During the ordering process you can choose the payment option which suits you best.

Privacy and security

Our website is SSL secured to guarantee your online safety. Your personal details will only be used for shipping your order and an occasional discount offer.

Shipping

We ship from Haarlem, the Netherlands three times a week.
We offer FREE shipping WORLDWIDE on all orders. These orders are shipped with regular post.
The majority arrives within 10 days, but due to normal customs procedures and postal service schedules they can take up to 4 weeks outside Europe.We also offer REGISTERED shipping. These shippings are trackable
EUROPE: We use DPD within Europe (except for Greece, Norway and Switzerland). DPD ships fast, very reliable and over the road with trucks.
REST OF THE WORLD; For countries outside of the EU we use PostNL for registered shipping. We advise you to keep the weight below 2kg to have it travel quickly.

Pick-up orders

Of course it is possible to pick up an order. This can only be done by appointment. We don’t have a shop though, so you will have to make your order online.

Waking Herbs

Founded in 2013. We believe that the teacher plants can help mankind grow. As parents we aim to help save this knowledge for the generations after us.
We are located in Ecuador and the Netherlands and we feel blessed that we can share the best of two worlds.

Packaging & Recycling

Yes you can expect to receive a used box as we have deals with local shops to re-use their boxes. Our products are professionally packed in re-usable tins and plastic bags. We hope you re-use these materials. We try to minimise waste as much as possible. Plastics and paper are picked up for recycling and all the plant material goes in our garden. As we are aware that shipping these sacred plants across the globe costs energy we try to keep the weight of the parcels as low as we can.

Guarantees

Sustainability

Because we live in Ecuador and source most of our products ourselves, we guarantee that the ethnobotanicals are ethically grown and sustainably harvested.

Fair Trade

Because we play an active role in the community we guarantee that we share with and support the indigenous tribes.

Professional logistics

Because we ship from The Netherlands, Europe we guarantee to provide professional shipping, discreet packaging and the best customer service.

Love

Because we love what we’re doing, we guarantee to share this love. At your service!