Frequently Asked Questions

Thank you for visiting Waking Herbs! Please review our Frequently Asked Questions if you have any questions about your order.

If you can't find your answer here, please contact us directly. We are grateful for your feedback as it helps us improve our project.


If you choose one of the following payment options during checkout it might take several days before we can clear your funds. Once we confirmed your payment your order status will be changed to 'completed' and we will present your package to the courier (usually the same day on weekdays).
  • Bank Transfer to USA Bank (5% Checkout Discount)
  • Bank Transfer to UK bank account (EUR / USD / GBP > 5% Checkout Discount)
  • ACH Direct Debit Payment (US customers only)
  • Bank Transfer from outside of EU / USA
  • Payment via USA Check to USA Checking Account
  • Pay with Bitcoin AND most other Cryptocurrencies (5% Checkout Discount)
  • Western Union
  • MoneyGram
These payment options should be cleared straight away, so expect a quicker turnover.
  • Giropay
  • iDEAL
  • MisterCash / Bancontact
  • Mybank
  • Sofortbanking
  • Billink
If you, at any time, have questions about the status of your order feel free to contact us through the contact form.
Our website is SSL secured to guarantee your online safety. Your personal details will only be used for shipping your order and an occasional discount offer. All our emails are encrypted by Protonmail. This guarantees highly secure and encrypted emails.

We don't sell (ready made) ayahuasca as this is illegal. But we do ship plant material to Germany. Und ja, wir lesen und sprechen auch Deutsch, aber schreiben is etwas schwieriger.

Our registered orders are shipped with DPD and take a few days to arrive from the Netherlands.

Sure, we are happy to serve you with bigger quantities. We are grateful that we may serve many healers, apprentices and communities in the US, Europe, Asia, Canada and Australia. And we will happily inform you about our bulk packaging and pricing. Our wholesale minimum order starts at 500 EURO. Please fill out the form here to request more information. Once we receive your inquiry we will contact you in 24-48 hours to find out how we can best meet your needs.
You need to pay VAT if you are in the EU. Our prices are listed without VAT
All prices listed on our website are net prices (excluding sales tax). Only buyers receiving items within the European Union need to pay sales tax in the Netherlands. The sales tax on all unprocessed natural products is 9% and on all other products 21% as by Netherlands tax law. Sales tax is calculated on the total net checkout amount and also needs to be paid over the shipping costs if they apply. Again this only is obligatory for customer based in the European Union. All other customers do not need to pay any taxes in the Netherlands.

Our products are not sold and intended for human consumption. We are happy to help out if you have any questions or concerns, but we don't have recipes.

If you are looking for more information about Ayahuasca, it's origin, composition, effects of Ayahuasca, legal status, prevalence of use and health and risk reduction of Ayahuasca, please visit This the a website of ICEERS, the International Center of Ethnobotanical Education Research & Service.

YES we do ship mimosa to the US and have been doing so successfully for years now.

update June 19
Due to increased US department of Agriculture checks in some US states on mail from the Netherlands for Mimosa we reroute all packages to the following states:


This means that we can only ship registered for all US states served by the USPS hub of Chicago or Miami until further notice. This service is very reliable but a bit slower than Postnl which we used until now.

To all other states parcels still travel smoothly with the shipper we use for years now.

Customs has no legal reason to stop orders containing mimosa so we will continue shipping this beautiful bark on our mission to raise consciousness.

Most likely we do. However not all products to every country due to legislation of some of those countries. Check the product to see if we ship your favourite one to your country. We have many happy customers in the US, Canada, Australia and throughout Europe and Asia. We send every order with extra blessings for safe and smooth shipping. Please keep in mind that customs of some countries such as South Africa, Israel, Iceland and a few others can delay the orders.

We offer two types of shipping

  1. REGISTERED: This comes with tracking and is much faster than our Free shipping.
  2. FREE SHIPPING: For this service no tracking is available. It tends to be half as quick as the registered shipping.
But hey, ... if you're not in a hurry and tracking is not important please feel free to use our reliable free shipping option.

Good to know

  • All your orders are packed and shipped discreetly with only the obligatory information such as shipping and return address on the outside.
  • Registered orders outside of Europe are sent with Postnl, a solid partner who hands your order over to the national postal company of your country. For instance in the US it will be USPS.
  • Registered orders within Europe are sent with DPD. Fast and trackable at all time.
  • Our Free shipping option is slow(er) but very reliable too. Estimated shipping time for outside Europe is between two to four weeks depending on postal flows.
  • For valuable orders we would advise the Registered option.
During the ordering process you can choose the payment option which suits you best. We accept almost all common online payment options. Such as payment to our bank accounts, several electronic payment methods, Bank Transfers, Checks (US), Sofort (DE), Giropay (DE), iDEAL (NL), Mistercash (BE) and Postpay (IT).
You can expect your order to be packed in a mailbox, envelope or a bigger box with no reference to our website. Only carrying the obligatory things as addressee and sender. Basically it is just a very normal parcel which will draw no attention. Each order is packed the way we would like to receive it ourselves. With love and extra blessings for safe travels.
EUROPE - Registered shipping We use DPD within Europe (except for Greece, Norway and Switzerland). DPD ships fast, very reliable and over the road with trucks. REST OF THE WORLD - Registered shipping For countries outside of the EU we use PostNL for registered shipping. We advise you to keep the weight below 2kg to have it travel quickly.
An ACH payment (this stand for Automated Clearing House) is an payment method we currently only offer for customers in the US. On checkout you can choose this option. It's important to remember your exact order number. Instructions
  1. After placing the order you will be directed to Direct Debit Authorization Form (see example below).
  2. It's important to fill out this form as complete as possible, making sure all bank details are correct.
  3. Don't forget your signature. You can do this by using your mouse, touchpad or simply by typing your name instead (Type in Signature).
  4. Once you have filled out the form, please press the button ''Agree & Sign''
After the form is submitted we have to check and sign the agreement as well before we can start the one-off direct debit transaction. This might take a day or so. If you are unsure on how to use this payment method, feel free to contact us.